Summer holidays How to keep your business smartly reachable
Wonderful: summer holidays are just around the corner! The season of flip-flops, ice cream, and of course, your well-deserved break. As a freelancer or small business owner, you have worked incredibly hard all year. You probably cannot wait to leave work behind and completely recharge.
But how do you actually handle your business reachability? Simply letting the phone ring is not an option; that costs you clients and revenue. And answering calls yourself while relaxing on a beach bed? That defeats the whole purpose of a vacation.
Fortunately, there is a much smarter way. With a few simple adjustments in your telephony setup, you can make sure your business stays professional and reachable, while you fully enjoy your free time. We have listed the three most useful solutions for you.
1. Set up temporary business hours
Are you operating with a smaller team during the summer period, or are you adapting your business hours? Prevent customers from calling endlessly into an empty office. By setting up temporary, modified business hours, callers immediately know where they stand. Outside of these hours, you can automatically redirect them to a friendly voicemail or forward them directly to your backup support.
2. Automatically forward calls to the right colleague or backup support
Are you taking off for a few weeks, but your business keeps running? With automatic call forwarding (also known as call routing), you send incoming calls straight to the colleagues who are on duty. Working as a freelancer and partnering with a fellow entrepreneur to cover for you? You can easily forward your calls to their number during your trip. This way, your clients wont notice a single difference and everyone gets helped right away.
3. Create a professional holiday voicemail
Would you rather give your phone a complete rest during your vacation? Make sure to record a warm and professional holiday message. Write and speak a clear voicemail text that shares when you will be back and who can be reached in case of an emergency.
Tip from our experts: Give callers the option to leave a message and have these recordings automatically sent to your email as an audio file. This way, if there is a real emergency, you can listen in quickly without manually dialling into your voicemail box.
Arranged within a few minutes
The beauty of it all: you do not need complicated technical skills or expensive installation engineers to get this right. Our systems are built so that you can configure everything yourself within a few minutes using your online portal. Whether you choose a temporary phone menu, smart call forwarding, or adjusted business hours; you arrange it yourself easily with our ready-to-use templates.
This allows your team to head into summer with peace of mind, keeps your clients happy, and ensures you can enjoy a carefree holiday.
Have a great summer!
Want to set up smart reachability for your business this summer?
Check out our SME packages and activate your perfect summer holiday settings within two minutes. Smart communication for every situation!
