Connected without a care
Telephony for healthcare institutions
Imagine this: you’re a healthcare professional, constantly on the move. From one patient to the next. Your work isn’t just physical; it’s also highly connected. You’re in frequent contact with patients, colleagues, and other care providers across the chain.
With our smart telephony for healthcare institutions, you stay seamlessly connected. Whether through a landline number, your mobile phone, or call forwarding to your mobile. You’re always reachable in a way that suits your workflow, so you can focus on what truly matters: delivering care.
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Communication in healthcare
Efficient communication for healthcare organizations starts with smart telephony solutions. We understand that every second counts. That’s why we co-develop smart business communication features with care providers, such as call routing, VoIP calling, and forwarding from landline to mobile. This helps you improve communication with clients, patients, general practitioners, pharmacies, and health insurers. Curious how it works? Download our brochure.
How does your practice stay reachable?
Our telephony packages ensure patients reach the right colleague straight away. Emergency calls go directly to the triage nurse, while regular clients are connected to their own practitioner. A welcome message can share details about repeat prescriptions or emergency lines. And that’s just one of the many features included in our packages. With an 085 or 088 number, your practice gets a nationwide presence. You make calls from your mobile, while the recipient sees a landline number; keeping work and private life separate. Curious about our healthcare packages? Compare them below.
A selection of powerful features
Welcome message
Expertise
Call recording
Emergency calls
Opening hours
Ring all
Welcome message
Inform patients about repeat prescriptions or substitute care during holidays.
Expertise
Calls about specific symptoms are routed to the care provider with the right expertise.
Call recording
Record calls for legal certainty, training, and accurate documentation.
Emergency calls
Filter emergencies with one tap, straight to the right specialist who takes emergency calls.
Opening hours
Callers hear a recorded message with instructions outside opening hours.
Ring all
Let multiple colleagues receive a call at the same time for faster handling.
Get started with smart telephony for healthcare institutions
Set up your business telephony in no time at Zakelijketelefoonnummers.nl. Smart communication for every situation.
CHOOSE YOUR NUMBER
We recommend a local number (like 010 or 020) for regional care providers, and national numbers (085 or 088) for healthcare institutions and suppliers operating nationwide.
SELECT YOUR PACKAGE
For self-employed professionals, we recommend the Self-employed Care Package. For teams where multiple colleagues make calls within the company, we advise the SME Care Package.
... AND LET'S CALL!
You're instantly reachable on your new business number after validation.
Select your package
See the details of the features below and how they enhance communication in care here.
Self-employed Care
Perfect for independent healthcare professionals-
Forward to mobile phone
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Forward to Teams or SIP
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Chat via WhatsApp with patients
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Call recordings
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Call reports
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Hide patient's phone number
SME Care
Designed for healthcare organizations-
All features from 'Self-employed Care' +
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Welcome message
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Opening hours and calendar
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Queue with music and position indicator
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Commercial message during queue
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Multiple colleagues on one number
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Receive voicemails in care inbox
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Blacklisting
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Patient information before call
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Call menu with emergency line
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Work in call groups
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Employee available/on call/on break
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Monitoring
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Call distribution options
Everything you need to know about communication in healthcare
We already have a business phone number. Can we keep it?
Yes, absolutely. You can keep your current number and link it to a package from Zakelijketelefoonnummers.nl. During the ordering process, simply select the option to keep your number.
How does smart call routing work to connect callers with the right specialist?
Callers hear a menu with options, and you decide exactly what it says. You can let callers choose based on specialty, urgency, language, or topic (such as medical issues, repeat prescriptions, or appointment requests). With our smart business telephony, you can easily set up departments, so calls always go straight to the right colleague. This is all included in our SME Healthcare Package!
What happens to calls outside office hours?
Outside office hours, during holidays or vacation periods, callers hear a recorded message with your opening times. This lets them know you’re currently closed and encourages them to try again later, helping you miss fewer calls. You can also choose to stay available for urgent calls only, or inform callers who’s on duty outside regular hours. This is possible with our SME Healthcare Package.
Which features help ensure extra security when it comes to patient data?
You can choose to hide the caller’s number; a useful feature for confidential advisors. There’s also an option to record calls, but if you want to offer patients more privacy, you can set it so that only your side of the conversation is recorded.
Is it possible to manage multiple locations or branches under a single phone number?
Yes, that’s possible. In this case, choose an 085, 088 or 0800 number and select the SME Healthcare Package. This allows you to link unlimited destinations to a single business number.
