Business telephony for animal care
Smarter calls, better care
Business telephony for animal care is essential. As a veterinarian or animal caregiver, you’re constantly on the move. In addition to being physically present, you’re often in contact with pet owners or colleagues by phone.
With our smart business telephony for veterinary care, you’ll always stay reachable. Whether you prefer to call via landline or with a business number on your mobile.
- No more queues or missed calls
- Keep work and personal separate, even with one device
- Choose from packages for clinics or freelancers
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Communication in animal care
Good communication in veterinary clinics and pet care is essential for handling appointments, emergencies, and customer inquiries quickly and efficiently. Every minute counts. That’s why we work with veterinarians to develop smart features for business communication. Think of a friendly welcome message, an options menu with an emergency choice, and forwarding a landline number to mobile. This way, you improve communication with pet owners, colleagues, suppliers, and insurers.
Want to know exactly how this works? Download our brochure.
Which phone solution fits your practice?
The business telephony that suits your practice depends on the number of employees and how important your clients are to you. Are you simply looking for a solution to make calls from a mobile phone using a landline number? Or do you also want to welcome callers, prioritize emergency calls, or even work in call groups? We offer various solutions and clearly explain all the features so you can make an informed choice.
A selection of powerful features
Welcome message
Emergency calls
Specialties
Ring all
Call recording
For legal certainty, training, and accurate documentation
Set opening hours
Outside business hours, callers hear a message with instructions and/or who’s on duty
Welcome message
Inform pet owners about vaccinations, check-ups, or who’s on duty during holidays.
Emergency calls
Automatically filter urgent calls and route them directly to the right specialist.
Specialties
Calls about appointments go to the receptionist or assistant, financial questions to the practice manage.
Ring all
Let multiple colleagues receive a call simultaneously for quick handling of emergencies.
Call recording
For legal certainty, training, and accurate documentation.
Set opening hours
Outside business hours, callers hear a message with instructions and/or who’s on duty.
Order smart business telephony for animal care
Set up your business telephony in no time at Zakelijketelefoonnummers.nl. Smart communication for every situation.
CHOOSE YOUR NUMBER
We recommend a local number for veterinary clinics and national numbers for suppliers.
SELECT YOUR PACKAGE
For self-employed professionals, we recommend the Self-employed Animal Care Package. For teams where multiple colleagues make calls within the company, we advise the SME Animal Care Package.
... AND LET'S CALL!
After validation, you’re instantly reachable via your new business number.
Select your package
See the details of the features below and discover how they enhance your care processes here.
Self-employed
Ideal for independent animal care professionals-
Forward to mobile phone
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Forward to Teams or SIP
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Chat via WhatsApp with pet owners
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Call recordings
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Call reports
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Hide caller ID
SME
Designed for veterinary care organizations-
All features from 'Self-employed Animal Care' +
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Welcome message
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Opening hours and calendar
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Queue with music and position indicator
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Commercial message during queue
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Multiple colleagues on one number
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Voicemail received via email
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Blacklisting
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Caller information before the call
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Call menu with emergency line
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Work in call groups
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Employee available/on call/on break
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Monitoring
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Call distribution options
Frequently asked questions about communication in animal care
We already have a business phone number. Can we keep it?
Yes, absolutely. You can easily keep your business number and choose a package from Zakelijketelefoonnummers.nl. During the ordering process, simply tick the option to keep your number.
I’m a veterinarian and often on the road. How can I stay reachable?
With our call forwarding options, you can automatically redirect calls from your landline to your mobile phone. You can also choose to receive only urgent calls while you’re on the go, so you never miss anything important.
How does this system help in emergencies?
Urgent calls are automatically prioritized via a single button in the menu. You can easily set this up when you choose the SME Animal Care package. These calls are filtered and immediately forwarded to the right specialist who handles urgent cases.
Can I route calls to different colleagues?
Yes, you can set it up so that multiple colleagues receive a call at the same time, with the SME Animal Care package. Ideal for emergencies or busy consultation hours: the first one to pick up gets the call.
What happens to calls outside opening hours?
Outside office hours or during holidays, callers hear a recorded message with your opening times. This lets pet owners know you’re currently closed and encourages them to try again later, helping you miss fewer calls. You can also inform callers who’s on duty outside regular hours. Setting opening hours is included in the SME Animal Care package.
Which phone number(s) can I choose?
We recommend:
- A local number (such as 010, 020…) for local practices.
- An 085 or 088 number for regional or nationwide coverage.
- A 0900 number for evening services, non-profit organisations or paid emergency lines.
Can I decide who receives which calls? And how does that work?
Yes, absolutely. Callers hear a menu with options, and you decide exactly what it says. You can let callers choose based on specialty, urgency, language, or topic (like booking an appointment or handling payments). With our SME Animal Care Package, you can easily create departments, so calls always go straight to the right colleague.
Which type of phone number is best for animal caregivers who are not commercially driven?
For non-profit animal caregivers, a 0900 number can be a smart choice. Why? Because it helps distribute the cost of accessibility fairly. The caller pays a small fee, and you avoid high phone bills. Plus, with one number, you can set up nationwide coverage and smart call routing.
Is it possible to manage multiple locations or branches under one number?
Yes, that’s definitely possible. In this case, choose an 085, 088, 0800 or 0900 number and select the SME Animal Care package. This allows you to link unlimited destinations (colleagues) to your business number.
What’s the difference between the Self-employed and SME package?
The Self-employed Animal Care package is ideal for independent veterinarians, grooming salons, and similar professionals who want to stay professionally reachable. The SME Animal Care package is designed for practices with multiple staff members, where calls are routed based on topic or urgency.
